Shipping Policy

Shipping Policy

At Glossier A Beauty, we aim to make your shopping experience seamless by offering clear and reliable shipping guidelines. Orders within the United Kingdom and United States qualify for free delivery on purchases over £75 / $75.

Shipping Coverage

This policy applies to shipments sent to customers located in the United Kingdom and the United States. Shipping to other international destinations is not currently available.

Delivery Schedule

Here’s what you can expect for order processing and delivery:

  • Order cutoff time: Orders placed before 14:00 GMT on business days are usually processed the same day. Orders placed after 14:00 will be processed on the next business day.
  • Processing time: Orders are processed within 1–2 business days (excluding weekends and UK public holidays).
  • UK & US delivery: Estimated 3–6 business days.
  • Transit time: Generally 3–6 business days, depending on carrier and destination.
  • Estimated delivery window: Approximately 4–8 business days from the date of dispatch, including processing time.

Once your order is processed, it will be shipped via one of our trusted delivery partners.

Carrier Partners

We work with reliable carriers such as USPS, Royal Mail, and FedEx to ensure safe and timely delivery.

Shipping Costs

  • Free Shipping: Available on orders over £75 (UK) or $75 (US).
  • Flat Rate Shipping: Orders below £75 / $75 are charged a flat delivery fee of $19 USD.

Delivery Concerns

If you encounter issues such as delays, lost packages, or damaged shipments, please contact our customer service team as soon as possible. We’ll work with you to resolve the matter promptly.

Order Tracking

After your order ships, you’ll receive an email confirmation with a tracking number. You can track your shipment anytime through our Order Tracking Page.

Exceptions & Remote Areas

Delivery times may be longer for remote or hard-to-reach locations. Delivery estimates may also vary during peak seasons or public holidays.

Questions & Support

For more details, visit our FAQ page: https://glossierabeauty.com/pages/faq
If you need further assistance, our support team is ready to help.

Contact Information

  • Store Name: Glossier A Beauty
  • Operated By: 1SMARTWAY LTD
  • Company Number: 15203999
  • Address: 07 Hudson Court, Victoria Street, Dunstable, LU6 3BB, United Kingdom
  • Email: support@glossierabeauty.com
  • Phone: +44 7848 178179
  • Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT)
  • Response Time: Within 24 business hours

  • Warehouse & Operations: Glossier A Beauty operates through a trusted third-party logistics (3PL) fulfillment partner responsible for storage, inventory handling, picking, packing, and shipping orders.