Privacy Policy

This Privacy Policy explains how Glossier A Beauty (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit https://glossierabeauty.com/ (the “Site”) or interact with our services.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a new “Last updated” date.

Information We Collect

We collect personal data necessary to fulfill orders (name, billing/shipping address, email, phone, payment data processed by our payment provider). We use data for order processing, shipping, customer support, and marketing (with consent). 
We never sell personal data. 

Data retention: Order data retained for tax and legal purposes for 6 years (or local law). 

Rights: Customers have the right to access, correct, or request deletion of personal data. Contact: support@glossierabeauty.com.

Notes to expand:

  • Add cookie policy details (types of cookies, how to opt-out).
  • Add third-party processors (e.g., Stripe, PayPal, DHL) and link to their privacy pages.
  • Add GDPR-compliant addendum if you sell to EU customers.

Data Collected Automatically

We use cookies and similar technologies to gather information, such as:

  • Device type
  • Browser
  • IP address
  • Usage analytics

Data from Third Parties
We may receive information from service providers, vendors, or social platforms that help us operate and improve our services.

How We Use Your Information

We use your information for the following purposes:

  • To process and deliver orders
  • To send account, order, and policy updates
  • To provide customer support
  • For marketing and promotional purposes (where legally permitted)
  • To detect fraud and enhance security
  • To comply with legal and regulatory obligations

Cookies & Tracking

We use cookies to:

  • Personalize your experience
  • Analyze site performance
  • Deliver relevant content

You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.

Sharing of Information

We may share personal data with:

  • Service providers and vendors working on our behalf
  • Business and marketing partners
  • Affiliates within our corporate group
  • Government authorities when legally required

We do not sell or share sensitive personal information without your consent.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before sharing personal data.

Children’s Privacy

Our services are not directed toward children, and we do not knowingly collect information from minors. If you believe a child has provided data, please contact us to request deletion.

Security & Data Retention

We use security measures to protect your information, but no system is completely secure. Data is retained only as long as necessary to fulfill business, legal, or contractual obligations.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Request data portability
  • Restrict or object to processing
  • Withdraw consent
  • File a complaint with a data protection authority

To exercise these rights, contact us at support@glossierabeauty.com. Verification of identity may be required.

International Users

Your information may be transferred and processed outside your country of residence, subject to applicable data protection laws.

Contact Information

  • Store Name: Glossier A Beauty
  • Operated By: 1SMARTWAY LTD
  • Company Number: 15203999
  • Address: 07 Hudson Court, Victoria Street, Dunstable, LU6 3BB, United Kingdom
  • Email: support@glossierabeauty.com
  • Phone: +44 7848 178179
  • Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT)
  • Response Time: Within 24 business hours

  • Warehouse & Operations: Glossier A Beauty operates through a trusted third-party logistics (3PL) fulfillment partner responsible for storage, inventory handling, picking, packing, and shipping orders.